Welcome to Zipsea, operated by Zipsea, Inc. ("Zipsea," "we," "our," or "us"). By using our website and services, you agree to these Terms of Service ("Terms"). Please read carefully.
1. Who We Are
Zipsea is a travel agency specializing in cruise bookings. We provide access to cruise fares and packages through our host agency and partners, including insurance options. All bookings are subject to the cruise line's own terms, conditions, and cancellation policies.
2. Eligibility
You must be at least 18 years old to make a booking. By using Zipsea, you confirm you have the legal authority to enter into this agreement and to make travel arrangements for yourself or others.
3. How Bookings Work
- Cruise data is provided via Traveltek's API.
- Actual reservations and payments are processed through our licensed host agency with the cruise line.
- Once you confirm a booking, you will receive a confirmation email. Your contract for travel services is ultimately with the cruise line.
4. Payments
All payments go directly to the cruise line via our host agency. Zipsea does not store your credit card information.
5. Cancellations & Refunds
All cancellations, refunds, and penalties follow the cruise line's policies. Zipsea has no authority to override or waive cruise line rules.
6. Onboard Credit (OBC)
When possible, Zipsea will apply the maximum onboard credit allowed by the cruise line. Onboard credit is non-transferable, non-refundable, and valid only during your sailing.
7. Liability Disclaimer
Zipsea acts as an agent for cruise lines and suppliers. We are not liable for acts, errors, omissions, warranties, or negligence of third parties, including cruise operators, travel providers, or insurers.
8. Changes to Terms
We may update these Terms occasionally. Your continued use of Zipsea after updates means you agree to the new Terms.
9. Governing Law
These Terms are governed by the laws of the State of Delaware, USA.
10. Contact Us
Questions? Email win@zipsea.com